Every order checked before it leaves the counter.
A camera at the packing station checks every item against the POS order, flags what’s missing, and keeps the evidence for every complaint.
#4821Delivery
- Turkey sandwich1/1
- Fries1/1
- Drinks2/2 Add 1 drink
Verified
How an order is verified.
Scroll through one order, from the ticket to the refund dispute.
- 12:39
Order arrives
The ticket comes from your POS: a turkey sandwich, fries and two drinks.
- 12:40
Bag is checked
The tablet camera checks every item and quantity. One drink is in the bag. Two are required.
- 12:41
Mistake fixed
The team adds the second drink and checks again. Fixed before the courier arrives.
- 12:41
Evidence saved
The photo, the detections and a 42-second clip are saved as one record for order #4821.
- Day 2
Refund disputed
Uber Eats reports a missing drink. Aldente sends the packing clip and disputes the charge for you.
87% fewer order errors.
At one location of a regional restaurant chain, with about 200 delivery and drive-thru orders a day and a $17 average order.
That’s 4,300+ fewer wrong orders and $74K+ saved a year.
14–16 wrong orders a day
Under 2 wrong orders a day
Accuracy for every location, in real time.
See verified orders, mistakes caught, disputes won and money recovered by location. Find the stations where checks are skipped and fix them with training.
- Verified ordersEvery bag checked, by location and shift
- Mistakes caughtWhat was missing, and where
- Disputes wonRefund claims answered with video
- Recovered revenueMoney back from delivery platforms
- Complaint reasonsTiming, portions, missing items
- Skipped checksStations where verification was bypassed
Built for catering too
A 30-item catering order can lose track in the bags. Check trays from the tablet or the phone app and log the handover.
Catch the next wrong order before it leaves.
See Aldente Verify in a 30-minute demo.